Acceptable Use Policy

Please read the document below carefully. If you have any questions relating to our Acceptable Use Policy, please contact us through our customer support portal.

Acceptable Use Policy (AUP)

Illegal Usage

creativHOST servers, shared hosting accounts, VPS, and reseller accounts may be used for lawful purposes only. Transmission, storage, and/or distribution of any information, data and/or material in violation of any applicable law or regulation is strictly prohibited. This includes, but is not limited to: copyrighted material, trademark, trade secret and/or other intellectual property right used without proper authorization, including material that is obscene, defamatory, constitutes an illegal threat, or violates export/regulation control laws of the USA, UK, EU and elsewhere.

Examples of non-acceptable content or links:

Any type of forum/discussion board discussing where to obtain such files or one that distributes the files is also prohibited.
creativHOST Suggestions reading our Full Terms of Service

Free Hosting Sites

creativHOST believes in the freedom of hosting. We do allow our users to run Free Hosting sites, though for having lots abuses and resources delegation creativHOST reserves the rights to set a limit over an account if our abuse department approves the account as a "FREE HOSTING PROVIDER". Usually for a free hosting provider a 200 domains limit is eligible if and only if the provider is a TLD Free domain hosting provider, if the provider is a sub-domain hosting (FREE) then the limit is set to 100 domains usually. We do not block free hosting services though, for abuse and resource limitation on a premium server this policy is applied.

Software Distribution

creativHOST's web hosting accounts are not to be used for the purposes of distributing software and/or multimedia products. If you wish to distribute software and/or multimedia files, please contact our sales for special arrangements. Failure to comply with this restriction, may constitute a violation of this policy, and may result in account suspension and/or termination.

File Usage and Storage

creativHOST web hosting accounts are not to be used for the purposes of distributing and/or storing an unusual amount of files attributed to file storage and/or distribution services. We are a web hosting service not a remote file storage service, and if any account is seen to be using our servers as such, may have their account suspended and/or terminated.

Any web site whose disk space usage for storing the files exceed 70% of its total usage, either in terms of total size and/or the number of files stored, will be deemed to be using an "unusual amount of files". At that point, if we find that those files are illegal or harmful in any way or manner, you will be notified. If you do not have any negative intentions such as causing harm to our or others' server(s) with the files you keep, then you have nothing to worry about!

Chat Rooms

creativHOST does not provide nor allow chat rooms on shared hosting environments. You may elect for a dedicated server or a VPS to run a chat room efficiently.


creativHOST does not allow IRC or IRC bots to be operated on our shared or reseller servers. They are allowed on dedicated servers and VPS Web Hosting plans.
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