Terms Of Service

Before ordering web hosting through CreativHost please read the document below carefully to see if our web hosting is right for you.

The agreement below is effective the moment the customer signs up for web hosting services and payment is received, or creates an account with CreativHost.

These terms of service may change during period of services offered. If any of these terms of service change, each customer will be notified via email of any changes for that customer to review. If a customer is violating one of the new terms of service, they will be given a 24hr notification to remove the material. If the content is not removed within the 24hr period from notification, your account may be suspended. Refunds will NOT be given.

All services provided by CreativHost may only be used for lawful purposes only.

The customer agrees to indemnify and hold harmless CreativHost from any claim resulting from the use of our services.

Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of another's copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our Hosting. If you believe that your copyright or trademark is being infringed upon, please email 'network-abuse [at] creativhost.com' with the information required.

NOTE: Hosting of pornographic / adult content and/or sex/sexual related content on CreativHost is NOT allowed.

CreativHost reserves the right to cancel, temporarily suspend or deny services to customers at our discretion. Types of web sites/content that is now allowed on our shared CreativHosting packages are listed below.

CreativHost reserves the right to deny web hosting to whoever it may think necessary, and at any time it may deem necessary.

Content NOT allowed / Prohibited on any CreativHost's shared/reseller servers include, but not limited to:
  1. Proxy Scripts/Anonymizers
  2. Warez/Pirated Software
  3. Image/File Archives (similar to Photobucket or ImageShack)
  4. Commercial Audio Streaming
  5. Hate Sites (Racist/Harassment)
  6. Hacker focused sites
  7. Investment Sites (FOREX, E-Gold Exchange)
  8. Websites/Forums distributing warez or illegal content (Isohunt)
  9. Sites promoting illegal activities
  10. IRC Scripts/Bots
  11. Mail Bombers/Spam Scripts
  12. File Dump/Mirror Scripts (rapidshare)
  13. Lottery/Gambling Sites
  14. MUDs/RPGs etc
  15. Bruteforce Programs/Scripts/Applications

100% Money-Back Guarantee
CreativHost offers a 15 day money-back guarantee to any customer who signs up for shared web hosting from CreativHost. This gives you a chance to test out our services to see if they're right for you! If you are not happy with our services in a 15-day period, you will receive 100% of your money back excluding any set-up fees (if applicable).

If you do not comply with the terms of service here at , we reserve the right to suspend and/or terminate your account without further notification. If your account is suspended and/or terminated you will NOT be entitled to any refund. Additionally, any advance fees paid to will also be forfeited.

Abuse towards CreativHost's staff members
Here at CreativHost we treat our customers with much respect and in return expect to be respected. If we feel that you are being disrespectful or demeaning to any staff members, your account may be suspended. If suspended, you will be given one week (7 days) to move to a new host. You will NOT be entitled to any refunds on a pro-rata basis. Refunds may be issued for advance payments at the discretion of .

Server Abuse/Customer Abuse
Any attempted attack against any CreativHost server and / or customer being hosted by CreativHost will result in automatic termination of the offending account with NO refund including, but not limited to, no refunds for advanced payments, and a permanent banning of the offending customer / client.

Violating Our Policies
Failure to fully comply with CreativHost's policies will result in, but not limited to, an immediate suspension and/or termination without any refund. There will be no refunds for advanced payment. Whilst being hosted by CreativHost you must adhere to the policies listed above, as strict enforcement or action will be taken to any contravention of our terms and policies. If you are unsure about ANYTHING, please contact us via our customer support portal for clarification, and / or to avoid any penalties or infringing our terms of services and acceptable use policies.

We reserve the right to remove/suspend any account without notice if policy is violated. Our policy is if you violate our policy we will give you a warning or immediately terminate your account. No warning is required.
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